الگوی تداوم تجارت در بحران ویروس کرونا با استفاده از رویکرد (BSC) پایش- COVID-19 Business Continuity Template

The Coronavirus pandemic crisis is having a global impact. How will it affect your organization? What are the possible scenarios? How do you plan to respond? Use this template as a starting point for your business’ continuity strategy. COVID-19: Business Continuity Template Template: Explanatory Video 6 Strategic Planning Best Practices in the context of COVID-19

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الگوی تداوم تجارت در بحران ویروس کرونا با استفاده از رویکرد (BSC) پایش-  COVID-19 Business Continuity Template

COVID-19: Business Continuity Strategy Template + 6 Strategic Planning Best Practices

The Coronavirus pandemic crisis is having a global impact. How will it affect your organization? What are the possible scenarios? How do you plan to respond? Use this template as a starting point for your business’ continuity strategy.

COVID-19: Business Continuity Template

Template: Explanatory Video

6 Strategic Planning Best Practices in the context of COVID-19

 

COVID-19: Business Continuity Template

 

Learning and Growth Perspective

In this perspective, we focus on the skills and infrastructure needed to execute the business continuity strategy:

Educating employees on COVID-19 (as measured by leading indicator “Awareness program penetration, %” and lagging indicator “% of practices actually implemented“)

Conducting global scenario planning (with some specific initiatives aligned)

Aligning IT systems with the challenges of remote work

Introducing employees to the principles of remote work

Internal Processes Perspective

In this perspective, we formulate the goals related to the internal business systems that will help to execute the business continuity strategy effectively:

Workforce protection

Supply-chain stabilization (a part of procurement strategy)

Informing stakeholders

Implementing remote work

Stakeholders Perspective

In the stakeholders’ perspective, we focus on the needs of our stakeholders (employees, customers, partners). Here, we map such goals as:

Anticipating impact on healthcare needs

Anticipating impact on education needs

Anticipating impact on daily needs

The business continuity strategy map template includes several initiatives aligned with the “Community needs” goal. These initiatives describe possible ways how an organization can contribute:

Repurposing production lines. For example, Inditex, owner of retail chain Zara, starts manufacturing hospital gowns.

Repurposing products and services. For example, Decathlon is donating snorkeling masks to hospitals. MSC Group’s Splendid was converted into a hospital ship.

Contributing to social distancing.  For example, Czech Post allows sending free registered mail via its “Datová schránka” during the duration of the declared emergency.

Due to travel limitations, many companies have shifted from in-person event formats to online events. While the costs of streaming platforms are lower, organizations need to fight for the attention of the attendees. In this article, we share our approach to the online events that proved to deliver stable outcomes in terms of customer engagement and long-term business impact.

Finance Perspective

Finally, in the finance perspective, we map the relevant financial goals and expected outcomes. In this case, we are talking about:

Impact on revenue

Applicable insurance policies

 

6 Strategic Planning Best Practices During the Coronavirus Crisis

1. Focus Strategy Discussion

2. Conduct Threats Analysis

3. Track and Forecast KPIs

4. Prepare Response Plans

5. Know KPIs for Remote Work

6. Update Business Resiliency Plan

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